Terms of Service
Last updated: January 14, 2026
CareHub operates as a technology platform connecting families with independent care professionals. We are not a care provider, employment agency, or medical service provider.
1. Relationship Between Parties
- Families and professionals contract directly with each other
- CareHub is not a party to care arrangements
- CareHub does not employ care professionals
- Professionals are independent contractors
2. Limitation of Liability
- CareHub verifies credentials but doesn't guarantee professional performance
- Care quality is the responsibility of the professional
- Families conduct their own due diligence
- CareHub not liable for disputes between families and professionals
- Medical/safety issues are between the parties involved
3. User Responsibilities
For Families
- Conduct interviews and reference checks
- Create written agreements with professionals
- Handle payment and employment compliance
- Maintain appropriate insurance
For Professionals
- Maintain valid qualifications and clearances
- Provide accurate profile information
- Handle taxes and legal compliance
- Maintain professional standards
For Partners
- Promote CareHub authentically
- Not make false promises about guaranteed work
- Ensure referred individuals meet basic eligibility
- Maintain professional relationships
- Understand commission structure is revisable
4. Partnerships
- Training institutes and employment agencies are independent partners
- CareHub doesn't control their services, fees, or outcomes
- Partnerships subject to change
- Community partners are independent - not CareHub employees
- Partner commission structure subject to revision with notice
5. Contact Us
If you have any questions about these Terms, please contact us:
CareHub Sri Lanka
Email: legal@carehub.lk