Privacy Policy

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
• Health Information: Information regarding the specific care needs of the patient, including medical conditions, medication schedules, and mobility requirements, provided strictly for the purpose of matching with appropriate caregivers.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Facilitate the matching process between care seekers and professional caregivers.
• Process payments and refunds.
• Send you a confirmation email when you book a service.
• Communicate with you about your account or order.
• Respond to customer service requests and support needs.
• Monitor and analyze usage and trends to improve your experience with the Site.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Caregivers: Necessary information regarding care requirements will be shared with the assigned caregiver to ensure the proper delivery of services.
• Legal Obligations: We may disclose information where required by law or subpoena to protect our rights and comply with judicial proceedings or court orders.